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The shelf life of the product is constantly being updated
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The products sold on this website are all manufacturer products. If you have any questions, please contact our customer service personnel and we will communicate with you as soon as possible to handle them. We will try our best to meet your needs.
Product clarification:
Are there any allergies or quality issues with the product
Any brand is bound to encounter allergy problems, even products specifically designed for sensitive skin. Causing allergies does not necessarily mean that the product itself is not good, it can only be said that the product may contain your allergen. Scientific statistics show that everyone has potential allergy problems. If one does not encounter their own allergen, the immune system will not produce an overreaction. And everyone's allergen is uncertain. One time I encountered a woman who was allergic to a natural water quality, and the selling point of the product I bought was this natural water quality, so I was very helpless.
When encountering product allergy problems, stop immediately. Allergy is like this, as long as the allergen is cut off, it can basically return to normal. And for those who are easily sensitive, when you come into contact with new products, buy small and medium-sized samples first or go to the counter for testing. If you buy many new products, please use them gradually one by one, don't replace them all at once, as it's difficult to determine which product caused your allergy. When sensitive skin wants to try new products, it starts with the night cream. The skin's repairing power at night is relatively good and stable, and then the face cleaning, water and day cream can try new essence.
Even if you purchase at the counter, we will guide you to stop using it immediately if you experience any allergic reactions. Any product, even if it is written differently due to nationality, will be labeled with the words "If you feel uncomfortable during use, please suspend use". Therefore, it means that even counters or manufacturers cannot guarantee that everyone will not be allergic. I hope you all understand this. We can only guarantee that all products come from the original factory, but we cannot guarantee that everyone will have the same effect, nor can we guarantee that all skin types and individuals will not be allergic.
Is the product different in odor, color, and texture from the previous one
Cosmetics made from biological or plant extracts may experience changes in taste and density due to weather and seasonal variations. In the actual production process, although the same formula is sometimes used, the stability and other physical properties of the products may vary due to different raw material collection, temperature, emulsification time, feeding method, and stirring conditions during operation. To obtain completely consistent products, production processes are required, so it is difficult to achieve uniformity. In addition, biological or plant cosmetics cannot resist the production of microorganisms, which is also a factor affecting odor, color, viscosity, etc.
Is there a difference in packaging color between the product and the previous one
Due to a common problem in the printing industry, different batches of printing may result in varying shades of color, font thickness, paper thickness, and even ink suppliers providing different batches of ink. Even during the same printing process, there are significant differences in color depth and font thickness between the beginning and end of printing. This is due to ink consumption during the printing process. In the early stages of printing, the amount of ink is relatively saturated, so the printed color will be closer to the originally set color, and the font thickness will be relatively saturated. As the ink is consumed, the printing staff need to mix spot colors every time they add ink, which is called spot color printing, Generally, color printing is done with multi-color ink, for example, this version is printed with a combination of four inks. However, when the proportion of color matching ink added is slightly different from the last time, the printed product will change from purple to red, causing color difference to some extent. The length of time it takes for the engine to heat up also determines the quality of ink printing, just like a car engine needs to heat up the car. Similarly, different batches of packaging materials may also have differences in thickness due to issues with the incoming raw materials and other factors!